A Training Plan

Abstract: This 12 page paper considers the case of a company with a training need. The paper considers how the need should be identified and how the training may then be designed in compliance with generally accepted training and behaviour models. The company used is a Hong Kong finance house with a call handling centre, however, the methods could be applied to any training scenario. The bibliography cites 12 sources.

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Catagory: Business Management & Management Theory

Subcatagory: Business - Management

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